Data Protection & Your Rights
Your privacy matters to us. This Privacy Policy explains exactly what personal information 789taya collects when you use our platform, how we use and store that information, and what rights you have as a Filipino player. By registering an account or using any part of the 789taya platform, you agree to the practices described on this page.
When you register an account on 789taya, we collect personal information that is necessary to verify your identity, process transactions, and deliver a safe gaming experience to Filipino players. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical information automatically when you access the platform, such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us detect unusual access patterns, prevent fraud, and ensure the platform performs reliably across all devices used by players in the Philippines. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations.
789taya uses the personal information we collect to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with responsible gaming and anti-fraud requirements, and communicate important platform updates to you. We may use your contact details to send you transactional notifications such as deposit confirmations, withdrawal status updates, and security alerts — these communications are essential to your account and cannot be opted out of while your account remains active. Where you have given consent, we may also send you promotional communications about new game sections, platform features, or special offers available to Filipino players; you can withdraw this consent at any time by contacting our support team. We use aggregated, anonymised usage data to analyse platform performance, improve game offerings, and understand how Filipino players interact with different sections of the site. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 789taya platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure, access-controlled systems. Our security team monitors the platform continuously for suspicious activity, and we conduct regular reviews of our security practices to ensure they remain effective against evolving threats. You also play an important role in keeping your account secure — please use a strong, unique password for your 789taya account, never share your login credentials with anyone, and log out of your account when using a shared or public device. If you believe your account has been accessed without your authorisation, please contact our support team immediately at [email protected] so that we can take prompt action to protect your account and data.
789taya uses cookies and similar tracking technologies to keep you logged in to your account, remember your preferences, and ensure the platform functions correctly across sessions on your device. We also use analytics cookies to understand how players navigate the platform, which game sections are most popular, and where technical issues may be occurring — this data is collected in aggregated form and does not identify you personally. You can control cookie settings through your browser preferences; however, disabling certain essential cookies may affect your ability to log in or use some features of the platform. We do not use third-party advertising cookies or allow external advertising networks to track your activity on the 789taya platform. By continuing to use the platform after being informed of our cookie practices, you consent to our use of cookies as described in this Privacy Policy.
As a Filipino player, you have rights over your personal data under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request deletion of your data in circumstances where we no longer have a lawful basis to retain it. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity; we will respond within the timeframe required by applicable Philippine law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
789taya retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are retained for the minimum period required by applicable Philippine financial and gaming regulations, which may extend beyond the closure of your account. When your data is no longer required for any lawful purpose, we securely delete or anonymise it in accordance with our internal data retention schedule. If you request deletion of your account and associated data, we will process your request promptly, subject to any legal retention obligations that prevent immediate deletion of certain records. You may contact [email protected] at any time to enquire about the specific retention period applicable to your account data.
The 789taya platform is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21, and any account found to belong to a minor will be closed immediately with the matter handled in accordance with applicable rules. If you are a parent or guardian and believe that a minor has registered an account or provided personal information to 789taya without your consent, please contact us immediately at [email protected] so that we can investigate and take appropriate action. We encourage parents and guardians to monitor the online activities of minors in their care and to make use of parental control tools available on devices and internet service providers. For more information on responsible gaming practices and player protection, please visit our Responsible Gaming page.
789taya reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players through the contact details held on their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions about a specific change, please contact our support team and we will be happy to explain what has changed and why.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 789taya handles your personal data, please reach out to our support team at [email protected]. We are committed to responding to all data privacy enquiries promptly and transparently, in line with our obligations under Philippine law. For general questions about your account, deposits, withdrawals, or game rules, the FAQ page provides quick answers to the most common topics. You may also review our Terms and Conditions and Responsible Gaming pages for a complete picture of how the 789taya platform operates and how we protect the interests of every Filipino player on our platform.
Common Questions
Ready to Play Safely?
Now that you know how 789taya protects your personal information, you can register with confidence and enjoy the full range of games and sports betting available to Filipino players — all in Philippine pesos, 24/7 on any device.